Kapownails Customer Guide & Brand Guarantee

Kapownails Customer Guide

Everything you need to order, size, apply and care for your handmade press-on nails — plus the service promise behind every set.

Updated October 20266 min readBy the Kapownails Studio Team
Handmade press-on nails — reusable, non-toxic and sized to fit.

Quick answer

Kapownails press-on nails are handmade to order and dispatch in 3 to 5 business days. Find your size with our Size Finder, apply a full set in about five minutes, and reuse it again and again. Every order is covered by our 15-day satisfaction guarantee.

01Brand Commitment

At KAPOWNAILS, we are dedicated to creating high-quality, eco-friendly and reusable press-on nails. Each set is meticulously handcrafted by professional nail artists to ensure both aesthetic beauty and comfortable wear. Our mission is to deliver salon-level designs you can enjoy conveniently at home — safe, sustainable and stylish.

100% HandcraftedEach set is uniquely made by skilled nail artists.
Safe and Non-ToxicMaterials meet international safety standards.
ReusableDesigned for multiple wears with proper care.
15-Day GuaranteeHassle-free refund if you are not happy.
Support in 24 HoursOur team replies within one business day.

Every KAPOWNAILS set is handmade with care, using non-toxic and cruelty-free materials for a professional finish you can trust.

02Production and Dispatch

Because every set is made to order, your order moves through four simple stages.

  1. Order confirmedYou receive an order confirmation email with your set details.
  2. Handcrafting — 3 to 5 business daysYour nails are painted, decorated and finished by hand.
  3. Quality checkWe inspect sizing, shape and finish before packing your kit.
  4. Dispatch and trackingYou receive a shipping email with a tracking number.
Please allow 3 to 5 business days for handcrafted production before shipment. Orders placed on weekends or public holidays are processed on the next business day.

03Sizing and Fit

Great wear starts with the right size. Measure both hands and record the widest point of every nail bed.

Measure 1 — measuring tape (recommended)

Measure the widest curvature of your nail bed with a measuring tape

Hold a measuring tape horizontally across the widest curvature of your nail bed and record each size in millimetres.

Measure 2 — paper and pen

Mark the widest part of your nail on paper, then measure with a ruler

Press a piece of paper against your nail bed, mark the widest points with a pen, then measure the distance with a ruler.

Choose your size

Compare your measurements with our size chart and select the size that fits most of your fingers.

Kapownails press-on nails size chart in millimetres
Between two sizes, or have flatter nail beds? Size up. A slightly larger nail is easy to file down, while a nail that is too small will not cover the nail bed.

What is in every set

Kapownails press-on nail application accessories included with the nail set

Each order includes 10 handmade nails plus the tools you need: nail glue, adhesive tabs, a mini file, a cuticle stick and a prep pad.

Open the Size Finder

04How to Apply

  1. Prep your nailsClean your natural nails, push back the cuticles with the cuticle stick and lightly buff the surface. Wipe each nail with the prep pad and let it dry.
  2. Match the setLay out all 10 nails and match each one to a finger before you start gluing.
  3. Apply glue or tabsUse nail glue for the longest wear, or adhesive tabs for a temporary set that is easy to reuse.
  4. Press and holdPlace the nail at a 45 degree angle at the cuticle line, press down firmly and hold for 15 to 30 seconds.
  5. Finish the shapeFile the free edge to your preferred length and file the sides if needed.
Work from your little finger towards your thumb — the larger nails are easier to handle last.

05Removal and Reuse

  1. SoakSoak your nails in warm soapy water for 10 to 15 minutes.
  2. Lift gentlyUse the cuticle stick to lift the nail from the side. Never pull or pry the nail off.
  3. CleanRemove any glue residue from both the press-on nail and your natural nail.
  4. StorePlace the nails back in the tray so each one keeps its shape for the next wear.
Sets applied with adhesive tabs are the easiest to reuse. Keep the original tray — a nail that is stored flat will sit better next time.

06Care and Longevity

  • Avoid using your nails as tools — open cans and lift stickers with your fingertips, not with the nail edge.
  • Wear gloves for washing up, cleaning and gardening.
  • Apply cuticle oil around — not underneath — the press-on nails.
  • Avoid long soaks for the first 24 hours after application.
  • Keep a spare nail and a tube of glue from each set for quick repairs.

07Shipping and Delivery

KAPOWNAILS ships worldwide with tracked delivery.

Shipping method Estimated delivery Shipping fee
Standard Shipping 8 to 15 business days after dispatch Free on orders over $39.99
Handcrafted production 3 to 5 business days before dispatch Included
Once your parcel ships, you will receive an email with a tracking number. Customs processing or regional delays can occasionally extend delivery time. If tracking has not updated, contact us and we will chase the carrier for you. Please allow 24 hours for the carrier to register the number.

08Returns and Guarantee

Your satisfaction is our top priority. If you are not happy with your purchase, we will make it right.

  • Damaged or faulty item — send us a photo within 7 days of delivery and we will arrange a replacement or refund.
  • Wrong set received — contact us and we will ship the correct set at no extra cost.
  • Sizing did not work out — message us before wearing the nails and we will help you find the right size.
  • Parcel lost in transit — we will open a case with the carrier and arrange a resolution.

Full details are on our Refund Policy page.

09Frequently Asked Questions

How long does a Kapownails order take to arrive?

Handcrafting takes 3 to 5 business days, then standard shipping takes about 8 to 15 business days. You will receive a tracking number by email as soon as your order is dispatched.

How do I find my size?

Measure the widest point of each nail bed with a tape measure, or with paper and a ruler. Compare your numbers with our size chart and choose the size that fits most of your fingers. If you are between two sizes, size up.

Can I reuse the press-on nails?

Yes. Soak your nails in warm soapy water, lift them off gently with the cuticle stick, clean away any residue and store them in the tray. Sets applied with adhesive tabs are the easiest to reuse.

Are press-on nails safe for my natural nails?

Kapownails sets are made with non-toxic, cruelty-free materials. As long as you remove them by soaking rather than pulling, press-on nails are a gentle way to change up your manicure at home.

Do you ship worldwide?

Yes, we ship worldwide with tracked standard delivery. Shipping is free on orders over $39.99.

What if my order arrives damaged?

Contact us within 7 days of delivery with your order number and a photo. We will arrange a replacement or a refund.

10Contact Us

Our support team typically replies within 24 hours on business days, and we are always happy to help with sizing or order questions.

Ready to find your set?

Over 150 handmade press-on nail designs — sized to fit and ready to wear.

Shop All Press-On Nails Open the Size Finder
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Kapownails Studio TeamHandmade press-on nails · Updated October 2026 · 6 min read